Below you will find information on the resources and options to support training and learning for Coordinate My Care (CMC) and urgent care planning more broadly.
E-learning training to support the CMC system is available on cmc.learning.intersystems.com and is the mainstay training resource for new and existing users seeking a refresher. New users are recommended to register for e-learning and browse the modules most suited to them. Some wishing to use CMC may determine that they do not require training to use CMC because of their clinical experience and general abilities to navigate intuitive systems. Waiving of training is an option in this case and can be achieved by completing and returning the Waiver of Training form in the Getting Started – Information Governance section.
For users seeking a whistle-stop tour of the main aspects of the CMC service and system, we have also created a ‘Quick Reference Guide’ (see below) that can support you while using the system, or remind you of key functions.
As online e-learning training is so quick and easy to use, face-to-face training should not be necessary. A CMC representative may be able to attend meetings at your organisation where you are introducing CMC or engaging with new teams/individuals and need more of an overview of the service versus system training, which can all be delivered online or via the quick reference guide.
An approach that has worked really well is to have local ‘champions’ or ‘cascade trainers’ to drive uptake, act as a conduit between local teams and CMC, and support awareness and training. Cascade trainers go through an accreditation process and are supported by us to ensure they have the materials, information and confidence to train. If you are interested in becoming a cascade trainer or would like to know if your organisation has one to support local training, please contact us on firstname.lastname@example.org.
- CMC Quick Reference Guide Download
The following training modules are downloadable versions of the e-learning resources and for those users working from systems unable to support viewing of the e-learning. They are also more detailed guides into the different aspects of urgent care planning.
- Introduction to CMC and Accessing the System Download
- Logging in to the Coordinate My Care System Download
- Creating a New Care Plan Download
- Viewing a Care Plan Download
- Urgent Care Training Bulletin Download
- Reviewing, Updating & Recording a Death Download
- Working with CMC from EMIS Download
- Patient Lists Download
A short video about Patient Consent
A short video about Advance Care Planning
A video about Mental Capacity
A short video for CMC users at NHS 111, Ambulance and Out of Hours services with 'Read Only' access.